Our WQ HCH is at the heart of an integrated health system that wraps care around the patient. A team-based approach is used and includes the patient and general practitioner (GP). Depending on the patient needs, practice administration staff, practice nurses, care coordinator, and Aboriginal Health Workers/Practitioners will assist the GP to support planned and structured care.
The WQ HCH neighbourhood also plays a key role, as a patient may need other services outside the WQ HCH hub, such as allied health and specialist services, hospital services, community nursing, social care services, or non-government services. Planning and coordination of patient care will always remain with WQ HCH hub (see WQ HCH Model of Care Overview Fact Sheet).
Patient-centred, Coordinated and Flexible Care
Western Queensland Health Care Homes provide proactive patient-centred, coordinated and flexible care with a team of professionals working together to make sure the patient receives care based on their needs.
Western Queensland PHN acknowledges the traditional owners of the country on which we work and live and recognises their continuing connection to land, waters and community. We pay our respects to them, their cultures, and to elders past and present.
